Privacy Policy

1. Our Policy

NMK Route (operated by NMK LINE LLC, 8121 Mount Aetna St, Huber Heights, OH 45424-2092, United States) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.nmkroute.surf or use our freight and logistics services. By using our Site or services, you acknowledge the practices described herein.

2. Information We Collect

You Provide

• Name, email, phone number, and company details when you request rates, book loads, or contact us
• Shipping details including origin/destination addresses, commodity descriptions, weight, and special handling requirements
• Payment and billing information (processed securely by third-party payment processors)
• Driver and vehicle information for carrier compliance and onboarding

Automatically

• IP address, browser type, device information, and site usage via cookies and analytics
• GPS tracking data for shipments in transit (used for real-time visibility and security)

3. How We Use Your Information

• To provide freight transportation, logistics coordination, and shipment tracking services
• To communicate about rates, scheduling, pickup/delivery updates, and invoicing
• To maintain compliance with DOT, FMCSA, and other regulatory requirements
• To improve our services, optimize routes, and enhance customer experience
• To send relevant updates and service announcements with your consent
• To detect and prevent fraud, unauthorized activity, and safety incidents

4. Data Sharing

We do not sell personal information. Data may be shared with essential service providers (freight brokers, factoring companies, GPS tracking platforms) under confidentiality agreements. We may disclose shipment and driver information as required by DOT/FMCSA regulations or legal process.

5. Your Rights

You may request access, correction, or deletion of your personal data. Ohio and California residents may have additional rights. Contact chuanli@nmkroute.surf with subject "Privacy Request." We respond within 30 days.

6. Cookies

We use essential cookies for site functionality and analytics to understand how customers find us. Manage cookies in your browser settings.

7. Security

We implement encryption, access controls, and secure document handling. While no system is infallible, we take industry-appropriate measures to protect your information and shipment data.

8. Contact

NMK LINE LLC
8121 Mount Aetna St
Huber Heights, OH 45424-2092
United States

Email: chuanli@nmkroute.surf
Phone: +1 (430) 270-3635

Developer: NMK Route — NMK LINE LLC, Huber Heights, Ohio, USA.